Frequently Asked Questions
Everything you need to know about your Casekaro experience.
What devices are your cases compatible with?
We offer a wide range of premium cases for Apple iPhone, Samsung Galaxy, Google Pixel, and OnePlus devices. Please check the 'Device Model' dropdown on each product page to ensure a perfect fit for your specific smartphone.
How long does shipping take?
Orders are typically processed within 24-48 hours. Depending on your location, standard shipping usually takes 3 to 7 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 15-day return policy for unused items in their original packaging. If you receive a defective or incorrect item, please contact our support team immediately for a free replacement or full refund.
Are the cases wireless charging compatible?
Yes, most of our slim-profile and hybrid cases are designed to be fully compatible with Qi-standard wireless chargers. However, some heavy-duty armored cases may require removal before charging.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. All transactions are secured with industry-standard SSL encryption.
Do you offer a warranty on your electronics accessories?
Yes, all Casekaro electronic accessories, including charging cables and screen protectors, come with a 6-month limited warranty against manufacturing defects.