Returns & Exchanges
At Casekaro, we strive to ensure your electronic accessories arrive in perfect condition, but we offer a hassle-free 7-day return policy if the product is damaged or defective. We are committed to providing a seamless resolution through replacements or refunds to ensure your complete satisfaction.
Initiate Request
Log into your Casekaro account and visit the 'My Orders' section to select the item you wish to return within 7 days of delivery.
Upload Proof
Attach high-quality photos or a short video of the defect or damage to help our quality control team verify the issue quickly.
Package the Item
Ensure the product is placed back in its original packaging with all tags and protective films intact to prevent further damage during transit.
Pickup and Refund
Our courier partner will collect the package from your doorstep, and once inspected, your refund or replacement will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing